Atlantis Live Chat
Gerri: Hello. How may I help you?
Visitor: I was wondering if you allow service cats?
Gerri You: have been transferred to a live agent. I would be happy to assist you with planning your to journey to Atlantis. May I have your name please?
Visitor: My name is Wally
Gerri: Hello Wally! We do not allow pets of any type at Atlantis. The only exceptions are registered service animals such as Service Dogs/Cats. To register your service animal, please call Guest Services at 1-242-363- 3000 for details.
Visitor: I just said I have a service cat.
Her name is BellaFiora
Are you a robot?
Gerri: You are chatting with a live person. I read that you have a service cat. You service animal must be registered before you can bring her to Atlantis. Please see the previous response.
Visitor: I did. Then you sent me a generic response. No need to be so mean to me. This is why I have anxiety and BellaFiora needs to be with me 24/7 because of people being mean to me all the time. I was born without a left thumb so traversing this crazy world is well, crazy.
Gerri: I am sorry if you though I was mean to you.
Visitor: Is there an extra charge?
Gerri: There is no extra charge for a service animal.
Visitor: Okay. One more question before I go.
Gerri: What is your question?
Visitor: I know it's an odd question but I now my friend Nathan who has a service DOG, named Flipsy. Well Flipsy is allowed in the pool while he swims.
Would that apply to BellaFiora as well?
Gerri: No service animals whether it is a cat or a dog are allowed in the pools.
I am sorry the service animals are not allowed in the pools.
Visitor: I thought so. Do you think he was lying to me?
Gerri: I don't know if he is lying to you.
Visitor: Well, if you had to make a guess.
Gerri: I am here to answer questions regarding your vacations needs. Is there anything else I can assist you with?
Visitor: I'm sorry Gerri.
No. I will be okay. I will have my grandson call that number
Gerri: Thank you for choosing Atlantis, where water and wonder await you!
Shawn McGovern grew up on a farm 15 miles from Toledo OH. His life long dream is to one day visit that magical city and tell all of his friends about it.